Frequently Asked Questions

How do I go about ordering a letter?

The process is very simple! All you have to do is purchase a letter from my Etsy shop—either a digital or physical letter—and then fill out the Google form that you receive upon the purchase itself. Once that form is submitted I will begin processing and creating your letter order!

Please note that I am only offering physical letters to those within the United States, as I live there and am very unfamiliar with shipping requirements for other countries. Until I can offer shipping elsewhere, those outside the USA are encouraged to check out the option for a digital letter!

Physical letters can take up to 2-3 weeks, while digital letters can take 1-2 weeks. This time includes processing the letter itself alongside any extra trinkets—such as notes, poems, playlists, charms, ect—and however long delivery time itself may be (digital letters of course are received instantly once processed and created).

Who can I purchase a letter for?

A letter can be purchased and addressed to a variety of people: yourself, a self-insert persona, an original character, or even sent as a gift to another person or their self-insert/OC!

This is specified via the google form mentioned above when a purchase is made!

What characters and universes are available?

Too many for me to name on this page, but you can check out the full list here!

Please know I will not impersonate or write any letter coming from a non-fictional entity, such as historical figures or celebrities. If you are looking to get a letter from a character inspired by mythological or historical settings, then I am happy to create a fictional character that will match what you’re looking for with your letter purchase!

Can I write a reply to a letter I’ve purchased and received?

Anyone is welcome and encouraged to write a reply, especially if you plan to purchase a follow-up letter! This allows for a lot more personalization and organic content from the character you chose to receive a letter from, and can be especially therapeutic in general to have a pen-pal! If you choose to reply to a letter you've purchased, please make sure to include the unique ID # that is included with the letter you are replying to--this ensures I am able to keep track of the conversation properly. If you are having a hard time finding that ID #, please send an email to multiversepostalservice@gmail.com!

Please know that I am not a licensed medical provider and cannot offer any counseling nor similar services, but I do believe having a creative outlet (such as writing letters) can offer a lot of benefits for someone’s mental health and wellness. If you are dealing with severe emotional issues, please reach out to the proper medical authorities to receive the proper care!

With that said, you are not required in any form to write a reply, even if you purchase multiple letters from the same setting and character.

Can a letter or reply include any NSFW content?

Due to the nature of the product and the fact that there is no easy or secure way for me to verify a purchaser’s age, I will not be including or allowing any explicit content in my products. Romantic and suggestive content may be allowed, but the purchaser will be required to agree that they and/or the receiver of the letter (if it is a gift) is over the age of 18 years old.